FREE SHIPPING
Free shipping is offered on orders of 2+ items, valid in the contiguous U.S.A. Upgraded USPS Priority Shipping is available for orders within the USA (1-3 days), $14.95. You will receive an email with your tracking number once your order ships, so you can keep an eye on when it will be arriving!
INTERNATIONAL SHIPPING
Free shipping is available to Canada starting with orders of $200. We currently ship to all Canadian provinces. Online orders will ship via USPS First Class Package service, with tracking (5-20 days).
RUSH SHIPPING
For custom rush or overnight shipping, send us an email! The holiday season becomes busy and we cannot always guarantee same day departure. However, we will always try to get your order out as soon as possible and get it in your hands as fast as we can!
ORDER CONFIRMATION
You will receive an automated email confirmation within 30 minutes of placing an order. If you do not receive this, we did not receive your order. If you ever have questions, just drop us a quick line.
RETURNS & REFUNDS
We want you to be happy-hatted, so we will be happy to help. Unworn merchandise can be returned within 30 days for a full refund of the merchandise price. Email us at support@ponytailhats.com.
WHOLESALE
Give us a call or drop us an email please, or electronically request access to our online wholesale portal for easy ordering.
JUST SAY NO
When an admirer stops you on the street and asks to have your hat, just say no. Recommend they get their own!